MasterCard Nigeria Recruitment 2018 and How to Apply for the Job– Mastercard Incorporated is an American multinational financial services corporation headquartered in the Mastercard International Global Headquarters in Purchase, New York, United States. The global technology company behind the world’s fastest payments processing network.
MasterCard Nigeria Recruitment 2018 and How to Apply for the Job – The fastest vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
MasterCard Nigeria Recruitment 2018 for the position below:
Job Title: Account Manager – West Africa Location: Lagos, Nigeria
The job holder will carry out responsibilities detailed below in the assigned location within West Africa markets
Deliver against sales targets for MasterCard products & services and net revenue targets from new and existing business
To ensure delivery of the financial goals as stated in the multiple Business Agreements with these customers
Deliver the best of MasterCard to these customers by leveraging local and regional resources to maximise development opportunities and provide excellent customer service
Be the responsible “face of MasterCard” to the Customer through high-level interactions with key stakeholders such as, mid to senior bank executives and representatives of marketing and card vendors as well as third party processing companies.
Design specific strategies that deliver customized solutions for the business that drive profit, revenue growth and value creation for both MasterCard and the customer
Collaborate with the account team and customer to establish and execute annual business plans and quarterly review sessions to establish, monitor and report progress against joint objectives that include business development, advertising, marketing and product management activities
Assist with analysis of the customer’s business through profitability modeling, financial forecasting, and competitive analysis
This individual will take on a key customer relationship management role for our anchor tenant banks. The person will need to be able to balance the need to have strategic conversations with senior clients, guide mid-level executives on portfolio optimization and manage the resolution of a number of business and operational issues.
In addition, the successful candidate may later take on CRM responsibilities for other banks in the West Africa markets.
Manage the overall MasterCard / Customer relationships with financial institutions as stated above (“the Customer”), taking responsibility for
Understanding the business drivers and payment priorities for the Customer
Preparing and executing an Account Plan, that focuses on initiatives that will drive mutual growth for both organisations
Negotiate and agree to the terms of these deals and alliance agreements with the Customer, with the support of the MasterCard Legal team
Review and track Customer Business Agreement contract commitments, including the timely submission and summation of all rebates & incentive payments. Ensure these payments are communicated fully to senior management, track key MasterCard and Customer card metrics on a monthly and quarterly basis, and benchmark performance to other Customers in East & West Africa. In instances of underperformance create plans to increase performance and/or highlight gaps for executive management attention
Analyse the ‘Customer Operating Statement’ that records all MasterCard revenue and incentives relating to the Customer on a quarterly basis, comparing to plan and updating the forecast as necessary. This responsibility extends to managing the MasterCard P&L relating to the Customer
Analyse the Customer’s cards related business performance with respect to card gross dollar volume and card market share vs. Market data
Deliver the best of MasterCard to the Customer by leveraging local and regional resources to maximise development opportunities and provide excellent customer service
Actively engage and coordinate efforts with other Customer-facing MasterCard resources including Product Sales Specialists, Customer Marketing Specialists, MasterCard Advisors Account Specialists, Regional Implementation Support, Strategic Operations and processing resources
Establish market and Customer specific business development/marketing strategies to build the MasterCard brand via syndicated marketing
Provide oversight for project plans developed by MasterCard in association with Customers.
Communicate and consult with the customer regarding product and card industry knowledge.
Ensure that all MasterCard corporate policies and procedures are followed.
Contribute sense of positive enthusiasm to the Customer in all interactions
Developing a Contact Management plan, to ensure active & relevant communication with executives from the Customer, as part of MasterCard’s overall Customer Relationship Management strategy
Identifying and developing new business opportunities, which could include new products and/or new technology
Chair the very important MasterCard/Customer Joint Executive Steering Committee meeting, held quarterly to review key performance, priorities and projects. Prepare Agenda and co-ordinate all presentations.
Ensure the relationship with the Customer delivers on MasterCard’s financial goals
Develop financial models based on estimated Customer gross dollar volumes to structure new deals and alliance agreements and ensure their approval by MasterCard Finance
Structure deals and alliance agreements with the Customer to support brand positioning and corporate objectives of achieving financial goals, increasing card gross dollar volume and card market share
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