Workforce Group – Our client, a leading insurance brokers that provide professional advice, arranges insurance cover and risk management services for small and medium-size companies, conglomerates, multinational and government institutions.
Workforce Group is looking for a suitable candidate to fill the position below:
Job Title: Operations Manager
Reporting to: Managing Director
The Operations Manager will be responsible for maximum utilization of the organization’s resources for optimal performance.
Main Responsibilities and Duties
Understands the organization’s annual strategic goals and ensures total alignment by all stakeholders through tracking and reporting on assigned KPIs
Implement cutting-edge technology & initiatives to improve overall office productivity.
Oversees the effective management of all company IT infrastructure – systems, software, internet facility & office equipment.
Ensures emerging risks are identified, assessed, and reported in line with business procedures and operational controls are working to an effectively.
Minimum 5-7 years of progressive experience in a leadership role with demonstrated success in operational management, preferably within the insurance / financial services industry.
Strong people leadership skills with the proven track record to coach and mentor frontline employees and performance management.
Proven ability to lead and implement process improvement efforts
In-depth product, system, and regulatory knowledge with proven ability to adapt and implement on-going changes, ensuring seamless transition to the customer.
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